FEDERAL EMPLOYEES

12

HEARINGS

BEFORE THE

* SUBCOMMITTEE OF THE

COMMITTEE ON POST OFFICE AND CIVIL SERVICE

UNITED STATES SENATE

EIGHTIETH CONGRESS

SECOND SESSION

ON

CARD DIVISION

S. Res. 105 and S. Res. 124

RESOLUTIONS TO INVESTIGATE COMPLAINTS OF
CIVIL SERVICE EMPLOYEES AS TO
EFFICIENCY RATINGS

EFFICIENCY RATING SYSTEM FOR FEDERAL EMPLOYEES

FRIDAY, MAY 21, 1948

UNITED STATES SENATE,

COMMITTEE ON POST OFFICE AND CIVIL SERVICE,

Washington, D. C.

The committee met at 2:30 p. m. in room 138, Senate Office Building, Senator Raymond E. Baldwin presiding.

Present: Senator Raymond E. Baldwin (chairman).

Also present: Dr. Rensis Likert, director, survey research center, University of Michigan, Ann Arbor, Mich.; Glendon A. Scoboria, personnel director, State of Connecticut; Thomas R. Reid, vice president in charge of human relations, McCormick & Co., Inc., Baltimore, Md.; H. N. Muller, manager, educational department, Westinghouse Electric Corp., East Pittsburgh, Pa.; Herbert L. Rhoades, third vice president and personnel officer, Metropolitan Life Insurance Co., New York City; Mrs. Kathryn A. McDonald, personnel officer, Macy's Department Store, New York City; E. V. Russ, office of the vice president, United States Steel Corp. of Delaware, Pittsburgh, Pa.; John A. Overholt, Chief, Efficiency Ratings Administration Section, Personnel Classification Division, United States Civil Service Commission; George D. Riley, staff director, Senate Post Office and Civil Service Committee; and Costas D. Chrissos, secretary, Senate Post Office and Civil Service Committee.

The CHAIRMAN. The meeting will come to order.

Mr. RILEY. Mr. Chairman, this matter relates to Senate Resolution 105 and Senate Resolution 124. A number of witnesses have been good enough to come in today to give their thinking on efficiency ratings.

The CHAIRMAN. For the purpose of the record, this is a hearing on Senate Resolution 105 and Senate Resolution 124, and I think because of their nature they both can be considered together, before a subcommittee of the Senate Post Office and Civil Service Committee.

We will hear as the first witness Dr. Rensis Likert, of the University of Michigan.

Will you identify yourself for the record, Dr. Likert?

STATEMENT OF DR. RENSIS LIKERT, DIRECTOR, SURVEY RESEARCH CENTER, UNIVERSITY OF MICHIGAN

Dr. LIKERT. Rensis Likert, director, survey research center, University of Michigan.

Mr. Chairman, ladies and gentlemen, it is a pleasure to testify on the operation of the present efficiency-rating plan used by the Federal Government. This is a matter of importance, for it affects the morale and working effectiveness of Federal employees.

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